Not at all!

We work with anyone wanting to improve their health and nutrition, regardless of whether you’re an athlete training for an event or just wanting to feel your best.

No, you do not need to bring anything to your first session.

However, if you have any recent blood test results, food diaries, or anything else that you think might be useful, please feel free to bring these along and we can discuss these within the session.

All online consultations are held via ‘Cliniko’, a video calling platform where we can connect.

After you have confirmed your online appointment, you’ll receive a confirmation email with your appointment details, including an online appointment link. On the day and time of your online appointment, simply click this link in your email.

There is no need to download or register for any account, as the ‘Cliniko’ online platform will simply open in your web browser.

Please ensure to test your microphone and video before your online appointment!

This will be different for everyone, depending on your specific situation and goals.

Generally, most people require 6+ review consultations, 2-4 weeks apart to see sustainable results.

You might be eligible for a rebate for either Medicare, DVA or under your private health fund.

MEDICARE

Medicare provides rebates for consultations with an Accredited Practising Dietitian when you have an approved care plan from a GP for the treatment of a chronic health condition.

If you have an approved care plan you are eligible to receive a rebate of $61.80 per consultation for up to 5 sessions per calendar year.

More information about Medicare eligibility…

PRIVATE HEALTH FUND

Most private health funds provide rebates for consultations with an Accredited Practising Dietitian. This may vary depending on the insurer you are with and your level of coverage. To find out what you are covered for, contact your private health fund insurer.

DVA

If you are a white or gold card holder, then you may be eligible for nutrition consultations from an accredited practising dietitian covered by DVA with a referral from your GP.

A DVA referral will last for up to 12 sessions or 1 year, whichever ends first.

More information about DVA eligibility…

8-12 weeks is usually a good timeframe before a competition/event to book in.

This leaves enough time to fine-tune your nutrition, trial different strategies and make adjustments without stress.

This will, however, depend on the type of competition/event you are competing in.

If you need to cancel/reschedule your appointment, please contact us.

Cancelling or rescheduling an appointment within 12 hours, or missed appointments, will incur the full appointment fee.

We understand that certain circumstances can prevent this from happening, therefore this fee will be credited to your next scheduled appointment.

If your saved payment method cannot be charged (e.g. insufficient funds or expired car), the outstanding balance must be paid before any future bookings can be made.